If you are unsatisfied with any product purchased in the last 30 days, please email us (firstname.lastname@example.org) to let us know your concerns. We’ll do our best to make you happy, whether it be refund or product credit. If a refund is requested, original shipping cost from HealthySolle will be deducted from the refund. If you have received a damaged or incorrect product, please email us through our contact link. *Please check your shipping is USPS approved. HealthySolle is not responsible for tracking or refunding orders not received due to incorrect mailing addresses or delivered to wrong address.
HealthySolle.com understands and shares your concern about privacy. We want to assure you that HealthySolle.com respects your privacy. We do collect information on the products browsed and we analyze this information in total to provide an up to date shopping experience for our customers. When an order is placed, we collect basic information including your name, home address, phone, email address and credit card information. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (USPS and Product Manufacturers) strictly to process and ship your order. However, HealthySolle.com will never keep your credit card number. For your security, our customers must supply a credit card number with each individual order.
Acceptance of cookies is not a requirement to browse our site; however, our shopping cart does require the acceptance of cookies to work properly. Cookies are never used to store sensitive customer information such as names, addresses, passwords or credit card numbers.
We currently ship to all 50 states and U.S. territories. We even ship to PO Boxes and military postal addresses. All orders are SHIPPED FREE. Some orders may be dropped shipped from manufacture in Utah to expedite shipping. HealthySolle only ships product for personal use and not for resale.
Orders are processed and shipped Monday – Friday with the exception of national holidays. Delivery speed depends upon the shipping carrier and service elected during checkout. A summary of the shipping times provided by each carrier is provided below. To estimate the arrival date of an order, please allow 1-2 business days for order fulfillment prior to shipping. Estimated Shipping Timelines: USPS Priority Mail: 2-3 business days from day of shipment